Emergency Shelter

Transition House

The Transition House provides safe, confidential shelter for children, youth and women who have experienced or are at risk of abuse. There is also a youth bed for at-risk female youth where home or family is not an available option.

The Transition House along with its crisis line is open 24 hours per day 7 days per week and accepts new residents at any time. We provide services based on a harm reduction model and are located at a confidential location in Penticton with enhanced security features.

We provide a range of services including:

  • Onsite crisis counselling
  • Parental, child and family support
  • Referral and advocacy to other community services. 
  • Focus on safety, confidentiality and individual support.

Many clients are unsure what to expect when they arrive at the Transition House, thinking it is set up in a hostel style of format. It is not. As a client of the Transition House, you are provided with an individual room with a bed, nightstand, closet and full private bathroom. We recognize that privacy is an important part of the journey beyond trauma. There is a grand room, community space and large, well-equipped kitchen.

Contact the Crisis Line and Transition House at 250-493-7233 or 1-800-814-2033.

Partial funding for this program provided by:

You Can Help

SOWINS relies in part on the generosity of people like you to help end the cycle of violence and abuse in the South Okanagan. Your contribution will make a difference in the life of a woman or child who has experienced or is at risk of violence and abuse.  Please give.

Need support?
Contact us

Counselling & Administration Office:
24 Hour Crisis Line & Emergency Shelter:

Making an Impact


Bed Stays for Women in 2019


Bed Stays for Children in 2019


PEACE Program Sessions in 2019


Crisis Calls Answered in 2019


Shelter at Capacity for these days in 2019


Women and Children Turned AWAY in 2019