As the COVID-19 outbreak continues to evolve, SOWINS is dedicated to the well-being and safety of the communities we serve. 

We are monitoring updates from the Public Health Agency of Canada, HealthLink BC and BC Centre for Disease Control for guidance and recommendations as we affirm our existing practices while implementing new operational practices at all our facilities.

SOWINS Emergency Shelter

We continue to support women, youth and children fleeing or at risk of abuse.

SOWINS emergency phone line is available 24/7 ph: 250-493-7233.

SOWINS Counselling and Administration Office

The current pandemic has required us to modify how we deliver services.

We are currently open, observing COVID-19 Health and Safety Guidelines.

For inquiries, or to setup an appointment, contact our administration office number:  250-493-4366.

Mobile Outreach Van

The van continues to support the South Okanagan-Similkameen communities with Harm reduction supplies and Naloxone.

For additional information, call or text: 250-809-7054.

We are taking important steps to help you stay protected.

  • Mandatory use of masks in common areas.
  • We are asking any member of our community, including staff and volunteers with cold/flu like symptoms, who think they might have been exposed, or a family member has been diagnosed with COVID-19, to refrain from visiting SOWINS facilities, seek medical advice where appropriate and to return when they are cleared to do so by their health care provider.

Additionally, we have adopted the following practices:

  • Enhanced cleaning of high-touch surfaces at all facilities operated by SOWINS.
  • Regular hand washing is encouraged.
  • Using tissues and hand sanitizer which are provided at all SOWINS facilities.
  • Encouraging social distancing
  • Imposing mandatory self-quarantine for all SOWINS staff who have travelled outside of Canada

As the situation continues to evolve, please be assured that we will be constantly reassessing and adapting our processes to adhere to the latest updates and health guidelines. If you have any questions and/or concerns, you can email us at:

Here for you during COVID-19

Need support?
Contact us

Counselling & Administration Office:
24 Hour Crisis Line & Emergency Shelter:

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About Us

Our programs and services provide shelter, safety and support by helping individuals recognize, understand and overcome the impacts of abuse. Our services are provided to individuals who have experienced, or who are at risk of experiencing violence or abuse in the South Okanagan (from Summerland to Osoyoos and from Naramata to Keremeos).

Learn More

Helping Individuals in Need

Get Support

We are here to help. If you or someone you know is at risk of violence and abuse, we have a range of emergency and longer-term programs and services to stop the cycle.

Get Involved

There are many ways to get involved to help us stop violence and abuse in the South Okanagan. Become a member. Volunteer. Donate. Open your home as a Safe Home. You can make a massive positive change on the lives of women and children.

Donate Today

YOU can make a difference in the lives of women and children in the South Okanagan by making a donation to SOWINS. It’s a sad fact that demand for SOWINS programs and services exceeds our funding to provide them. Donate today.


SOWINS has a wide range of fundraising events along with classes and programs for current and past clients. Check out our event calendar and see what’s happening this month.

Making an Impact


Bed Stays for Women in 2019


Bed Stays for Children in 2019


PEACE Program Sessions in 2019


Crisis Calls Answered in 2019


Shelter at Capacity for these days in 2019


Women and Children Turned AWAY in 2019


Get in touch


Monday – Friday: 9:00am – 4:30pm


SOWINS (South Okanagan Women in Need Society) #102-1027 Westminster Avenue West,
Penticton, B.C. V2A 1L4


Counselling & Administration Office: 250-493-4366
Crisis & Emergency Shelter (24h): 1-800-814-2033

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